WorkShares has gained a great deal of experience of working with many well-known organisations across the UK, from small businesses, start-ups, to larger enterprises; all of whom have had a common need to provide collaborative solutions for their staff, suppliers or clients alike using the SharePoint platform.
We have provided a few insights of the wide variety of engagements we have been involved with below.
We are providing Microsoft Enterprise Content Management project management, strategy and governance oversight on an ambitious project, which is aimed at introducing a new intranet and collaborative working capabilities, to encourage and foster new, and innovative ways of working collaboratively across the organisation.
Utilising SharePoint 2013, we are designing and implementing a ‘business as usual’ service line to support, govern and grow the platform following launch.
We were appointed to provide SharePoint Architecture and Service Management services to re-architect the platform, in order to provide priority solutions, improve the overall operational maturity process on their SharePoint service line (onshore and offshore teams), oversee and support the delivery of all solutions and provision a platform management and governance framework.
We were commissioned by Esselar to design and deliver a cost effective intranet and collaborative platform based on SharePoint 2013. The intranet delivered four departmental sites utilising a familiar home site with pre-defined layout template, themed to keep uniformity of branding across sites.
We utilised workflows and a custom Infopath solutions to capture and route approval requests, increasing efficiencies across the organisation. We then facilitated mobile devices (iPads) to access via third party mobile app viewing integration, allowing for remote working. Finally, using the enterprise search capabilities we provided a simple, but powerful search capability spanning across several thousands of customer documents, from several hundred customers which drastically reduce the time to find key customer documents.
We provided Centrica with SharePoint architecture authority by planning, designing, and supporting the delivery of the projects based on SharePoint 2010 platform.
Projects to date include migration from existing SharePoint 2003/2007 platform with custom applications for 50,000 users, introduction of Business Social Networking concepts, Knowledge Management and Collaboration platform, Custom Developed Solutions platform and an overall Operational Framework.
Utilising our project management expertise, we were brought in to help Christian Aid launch a revamp of their Present Aid solution - www.presentaid.org; A successful on-line income generator the not for profit organisation. The project utilised an CMS and e-commerce platform, with heavy customisations to provide both individual supporter contributions, and also group donations, launching in time for busy seasonal marketing campaigns.
Following our original project in 2011 to help McDonalds Europe define and agree their strategy and process for implementing Microsoft Office 365/SharePoint Online across its operations in Europe, we were then asked work with the EU leads, their chosen London based web design agency and their US based 'centre of excellance' delivery team to help design and build a pan-European intranet for its core services and markets, including key editor and end-user related training.
We provided SharePoint 2003, 2007 and 2010 expertise to help the borough migrate its intranet platform to a completely new environment.
The project included the designing and deploying of a completely new underlying infrastructure to support SharePoint 2010 platform, refresh of the intranet information architecture, migrate existing SharePoint 2003 portal and 2007 team based content to single 2010 platform, updated branding and overall project management.
Following on from the intranet project, we then progressed with the solution design and development and delivery support of SharePoint 2010 Business Intelligence environment pillars for Management Information Services that will support core-business operations for across all British Gas departments.
We provided SharePoint project management expertise to QBE Insurance in London, work with stakeholders from Internal Communications, New Media and Claims areas, to help put together a proof of concept (POC) project, based on SharePoint 2010 aimed at delivering strategic web platform for QBE Insurance.
This involved working closely with QBE's own application architects and business analysts, as well as the strategic suppliers of IBM, EMC and HP and cover activities through both POC and production designs, determining impact and ramifications for PCI compliance and overall security requirements.
We continued to help Thomson Reuters in 2011 with a number of innovative projects showcasing advanced news and information publishing capabilities of the SharePoint platform for access by Thomson Reuter’s global on line communities. This includes providing 24*7 support and maintenance for several applications through our new SharePoint support service.
We provided strategic and operational guidance for McDonald’s Europe, to help them define their strategy and process for implementation and adoption of SharePoint across its operations in Europe. This included looking at hybrid options for using SharePoint Online (BPOS-D) and On-Premise deployments across all 40 markets in Europe.
The project involved working with McDonald’s global 'centre of excellance' SharePoint team to help define and plan for implementation and migration from a range of existing intranet application platforms.
We provided SharePoint project management expertise to define and introduce new platform governance and support arrangements with their service partners of Accenture and IBM. In parallel to this we helped coordinate and introduce change management processes and activities across their production and pre-production environments.
Working with managed service partners as well as internal stakeholders we helped push through new working practices. These activities enabled centralised support to commence, helped manage change and introduce multi layered governance on the Microsoft SharePoint based platform.
WorkShares provided both project management and SharePoint developer expertise to Thomson Reuters. We lead the development of an interactive global user community based content management application, for use in conjunction with Thomson Reuters market leading suite of news service offerings and its thousands of customers.
Liaising with offshore development and QA resources, we helped scope, design, build and manage the introduction of the new application. This included regular application enhancements from an evolving set of business requirements.
Building on top off an existing global SharePoint infrastructure supporting many tens of thousands of users, our experience in design and developing within the enterprise SharePoint environment, was paramount in securing and delivering this work on time and to budget.
During this time we provided wider SharePoint architectural guidance and delivery expertise to help introduce a secure business application, delivered on to an enhanced multi-farm environment, which supports collaborating working for an externally facing internet presence environment. One to one mentoring and support for existing IT staff including ad-hoc training also took place.
In early 2009 we provide ad-hoc SharePoint 2007 architecture, licensing and wider design guidance for the creation of an intranet and extranet portal. The solution needed to provide access to sensitive corporate information from outside of the organisation, with trusted 3rd parties in a secure and robust manner but affordable manner.
In late 2009, we were asked to review an existing disaster recovery configuration and associated documentation, before updating and testing the new recovery processes for a MOSS 2007 extranet and intranet farm deployment.
We then provided advice on wider best practice with patching, introducing new features, optimisation and end user support and adoption of SharePoint environments.
In the summer of 2009 we provided MOSS Architecture, design and configuration expertise to build a internal MOSS platform for testing custom client solutions and provide a base for the company Intranet “Bluepeople”. We also provided trouble shooting skills for Excel Services and general knowledge transfer.
WorkShares provided Capita Business Services with a combined Project Management Office & Shared Workspace solution to help manage their multi-million pound Business Transformation Programme of work with a key local government client.
Utilising Microsoft’s latest SharePoint® technology, the solution provides Capita Business Services and its client, the London Borough of Harrow, with access to a collaborative areas for the creation, storage and retrieval of key documents and information.
WorkShares provided SharePoint advice, design & build consultancy on the solution, which is hosted on a robust, dedicated server environment.
WorkShares assisted Kingston Communications with the delivery of a Project Management Workspace Solution, to help them better manage their large programme of work underway within the organisation, affecting several of its businesses in the UK.
The solution utilised the Microsoft® SharePoint® collaborative platform, via a hosted arrangement from Mistral Internet (owned by Kingston Communications). WorkShares provided the design & build consultancy and included knowledge transfer & training prior to making the service live.
Based around their bespoke deployment of the PRINCE 2 methodology, the reusable nature of the solution allows Kingston Communications to provide a central ‘Programme’ workspace in which to then manage the projects, each with its own workspace, but also utilising a consistent set of features and functions.
In the spring of 2008, WorkShares provided knowledge transfer and training sessions to Ernst & Young on Microsoft SharePoint 2007.
A subsequent proof of concept platform was then designed, built, hosted and supported by WorkShares, which looked into evaluating the platform as a strategic application framework for the global accounting organisation.
In the summer of 2008, WorkShares provided development advice, guidance and updates to a custom financial application based on Microsoft SharePoint 2007.
In the summer of 2008 and in partnership Paralogic, WorkShares designed a Microsoft SharePoint® based shared document workspaces solution for Ultimate Holdings. It provided a powerful collaborative document management environment across its three main European offices in the UK, Montenegro and Serbia in which to collaborate and store key working documents for its real estate investments.
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